This case study outlines how our customer, a healthcare system based in a major U.S. city, achieved considerable cost savings, while supporting its goals of sustainability and reducing environmental impact. As a national leader in patient care, research, and education, the company takes pride in its patient- and family-centered care and values its partnership with the community.
The healthcare system has developed a centralized distribution model to deliver and manage linen. An outside laundry provides bulk processing. Linen is delivered daily to two 300+ bed hospitals and delivered throughout each week to over 30 specialty hospitals and clinics.
At the end of 2014 the linen management team approached Standard Textile to look at creative ways to achieve cost savings while providing quality linen products, including flat sheets, fitted sheets, pillowcases, and bath towels, to the hospitals.
The healthcare system and Standard Textile share a commitment to injecting sustainability into their products, systems, and operations. The team decided to explore the pre-laundered linen products offered by Standard Textile.
When a hospital purchases new or replacement linen, the linen needs to go through a wash cycle before it is ready for patient use. By integrating the production and wash processes, STC’s pre-laundered products provides linen that:
The healthcare system was already using the pre-laundered washcloth with success. By expanding the use of pre-laundered linen, the system could achieve savings and expand its sustainability program while providing a quality linen product. The new linen would drive out system cost and expand the healthcare system’s sustainability efforts.
The healthcare system saw increased savings by expanding the pre-laundered linen products and eliminating the first wash cycle. The program began in mid 2015 and was fully implemented by early 2016. Cost savings increased 582% between 2014 and 2016.
From the sustainability impact, expanding the use of pre-laundered linen products created significant increased savings in water, carbon dioxide, and MMBTU’s. The following results were achieved:
The linen management team’s efforts to utilize pre-laundered linen allowed for increased cost savings while expanding the healthcare system’s sustainability initiatives. Standard Textile’s Consultative Services team continues to work with the healthcare system’s linen team on other cost reduction and service process improvement initiatives throughout their linen system.
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